shipping, returns and product policy
At Aus On Wheels 4x4 we try to ship your parts as fast as possible.
For in stock items purchased and paid for by 10am they usually ship within two days.
For orders that need to be assembled usually ship within 3-4 days. Aus On Wheels 4x4 may send small items with Australia post or a choice of courier services. Most small items can be delivered to business or residential addresses. Depending on your location in Australia and the shipping service you choose, shipping can take from 1 -3 days and usually 1-1.5 weeks if you are in more remote areas.

Shipping total at checkout is an estimate only. Additional shipping fees may apply manually after checkout for remote locations or heavy item combinations. You will be notified via email of any difference and if approved, a request for payment will be sent.

Damaged or Incorrect Merchandise
At Aus On Wheels 4x4 we believe in our products as much as you do. If we send the incorrect parts we will arrange pickup and send you out the correct parts providing the parts to be returned are in as new condition unused and not fitted to any vehicle. If you order the incorrect parts and have received approval to return the goods for a credit you must return the goods at your cost.
No material will be accepted or replacements issued without prior approval from Aus On Wheels 4x4 to return such merchandise. Please call or email us for information on how we can help you. for any incorrect items Aus On Wheels 4x4 must be notified within 7 days of order

Product Returns
Aus On Wheels 4x4 will only accept returns of merchandise in certain circumstances. Aus On Wheels 4x4 must be notified within 10 days of receipt of goods if parts are incorrect or faulty in anyway. Goods cannot be returned if are a custom order or have been fit to vehicle, opened, removed from packaging or handled leaving any finger marks scratches grease or dust. Goods must be in brand new saleable condition.Any returns must include a return authorisation number that can be applied for by sending an email to Aus On Wheels 4x4.

Aus On Wheels 4x4 attempts to be as accurate as possible. However, Aus On Wheels 4x4 does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Aus On Wheels 4x4 itself is not as described, your sole remedy is to return it in unused condition.

Product Use
Merchandise sold by Aus on Wheels 4x4 is intended for off road use only. Aus on Wheels 4x4 accepts no responsibility for products that are used incorrectly or applied incorrectly to the vehicle. It is the responsibility of the customer to ensure their vehicle is legal for on road use.